Clarity Pty Ltd (Clarity) is legally bound by the Privacy Act 1988 and the Australian Privacy Principles (APP's). Clarity will endeavour to ensure the security, accuracy and quality of all staff, clients and business information that we collect, use, disseminate and disclose.
Collection, Quality and Protection
- It is Clarity usual practice to collect personal information directly from staff, clients and when reasonably expected, third parties.
- The types of information we collect may include your contact details, DOB, financial details, health and medical information and employment history.
- Clarity and/or its employees shall only access and use any personal information supplied by clients/staff for the purpose of fulfilling its obligation under the agreement Clarity has with its clients.
- Clarity will take all reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete and current. If you are aware of any error or inaccuracy in the personal information about you please contact the State Manager.
- Clarity will take all reasonable steps to protect your information from misuse, loss, unauthorised access, modification or disclosure. All information is stored in secured premises and electronic databases which are access level or password protected. Only authorised Clarity personnel are to have access to personal information.
Use and disclosure
- Clarity and/or its employees shall not disclose any personal information obtained in connection with its agreement with its clients/staff without written authority of its clients/staff.
- Clarity shall not disclose personal staff information to other clients, agencies or organisations or anyone else unless the staff member has consented, or it is reasonably expected or it is a legal requirement. Private information may be disclosed without permission if it will lesson a serious and imminent threat to somebody's life or health.
Accessing your personal information
- You are entitled to request access to personal information that we have in our possession. Request for personal information must be made in writing. Clarity can deny this request in certain circumstances. In this case Clarity will advise the staff/client of the reasons for doing so.
- Clarity shall advise its clients/staff immediately if it becomes aware that a disclosure of personal information may be required by law.
- Clarity are to advise its clients immediately if a breach of the above occurs and that these obligations will survive any termination of an agreement between Clarity and its clients.
Purpose
In fulfilling Clarity's legislated and moral responsibilities to provide protection of personal information, collected in any manner whatsoever through the operations of the business, the Policy is enforced to ensure your personal information will not be released unless the law requires or permits it, and or your permission is given.
Scope
The Policy applies to Clarity and companies within the group in Australia and New Zealand, and is binding on its employees, contractors, visitors, other persons and/or end users of our premises:
- whilst present in any premises or facility owned, occupied or managed by Clarity; and or,
- whilst a person employed or contracted to Clarity and is defined as a worker under the relevant legislation and is within any premises or facility owned, leased, occupied or managed by third party; and/or,
- in the course of, or as a result of any recreational, social, occupational, educational, commercial activity Clarity endorsed whatever its location.
Accountabilities and Responsibilties
Each level of management within Clarity is accountable and/or responsible to implement existing policies and procedures and to continuously review and improve our processes. Management and those who have supervisory roles shall endeavour to raise awareness and knowledge of the company's Privacy Policy and Standard with staff under their supervision and/or control.
All employees are to participate and ensure all steps are taken to secure private information and as such are proactive in their behaviour to ensure legal compliance to the relevant Act and company policy.
Clarity will develop, implement and maintain a reporting structure and process to manage and improve Clarity's Privacy Policy, Standards and procedures and manage personal information in an open and transparent way including dealing with inquiries and complaints from individuals.
Authorised Officer
A Clarity Senior Executive is nominated as Authorised Privacy Officer and the Freedom of Information Officer as per the Schedule of Quality System Authorised Offices.
home